Return & Refund Policy

Thank you for shopping at blnazex.com. If you are not entirely satisfied with your purchase, we’re here to help. Our return policy is designed to give you peace of mind while ensuring a smooth process.

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

• Exceptions: Electronics, major appliances, and certain seasonal items may have a shorter return window (15–90 days depending on the specific product category).

To be eligible for a return, your item must be:

• In the same condition that you received it.
• Unused and in its original packaging.
• Accompanied by the receipt or proof of purchase.

Certain types of items cannot be returned, such as:

• Perishable goods (food, flowers, or plants).
• Customized or personalized products.
• Personal care goods (beauty products, intimate garments).
• Hazardous materials, flammable liquids, or gases.
• Gift cards.

To start a return, you can contact us at info@blnazex.com.

1. Please provide your order number and the reason for the return.
2. If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package.
3. Items sent back to us without first requesting a return will not be accepted.

• If the return is due to our error (defective, damaged, or wrong item), we will cover the return shipping costs.
• If the return is due to "change of mind" or buyer’s remorse, the customer may be responsible for paying the return shipping fees and a potential restocking fee.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Once we receive and inspect your return, we will notify you if the refund was approved.

• If approved, you’ll be automatically refunded on your original payment method within 5–10 business days.
• Please remember it can take some time for your bank or credit card company to process and post the refund.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Contact Information:
For any questions regarding returns and refunds, please reach out to us:

• Email: info@blnazex.com
• Website: blnazex.com